How To Use Mobile Ticketing

SEPTA Mobile Ticketing is an easy-to-use option to purchase tickets for one or more persons using your mobile device. The program is currently in use for bus, trolley, the Broad Street Line (BSL), Market Frankford Line (MFL), and Norristown High Speed Line (NHSL). This does not replace SEPTA Key cards or Quick Trip but allows you to purchase (up to 10 one-way tickets per transaction) and activate up to 5 tickets at a time using a single barcode

See the related FAQs

How to Purchase Tickets

  • From home screen, click “sign in”
  • Sign in your SEPTA Key account
  • If you do not have a SEPTA Key account, you will need to create one
  • On the mobile apps home page, click “Buy or Manage Tickets”
  • Select the number of tickets you want to purchase ( up to 10 one-way tickets per transaction)
  • Select or add method of payment and proceed to “buy”

How to Activate Tickets

  • Sign in your SEPTA Key account
  • On the Home page click “Buy or Manage Tickets”
  • On the “Purchased” tab select the ticket(s) you want to activate. Tickets are each valid for 2 hours from activation time. You can activate up to 5 ticket at a time.
  • Click “Activate Tickets”
  • On the “Ready to Use” tab, click “Show Ticket”

How to Scan Tickets

  • On the “Ready to Use” tab, click “Show Ticket”
  • Place your phone screen facing upward at the bottom of the Bus or Gate validator

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Frequently-Asked Questions

No. You cannot use your travel wallet balance to purchase ticket(s).

You should activate a ticket(s) just before starting your trip. Ticket(s) are valid for 2 hours from the time of activation and include a transfer.

You can activate up to 5 tickets at a time, just select the number of tickets you need to activate and scan your ticket once.

You do not need a SEPTA Key card to create an account. You can add a SEPTA Key card at any point after the creation of your account.

You can purchase a ticket up to 6 months in advance.

You can purchase up to 10 tickets per transaction.

You can hold up to 20 tickets in your account at a time.

Tickets are only valid for transit which include buses, trolleys, BSL, MFL, and NHSL.

Regional Rail tickets are not available at this time.

Your credit/debit information is never stored in the app or your phone.

Transit Benefit cards cannot be used to purchase a ticket(s).

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