SEPTA moves the Southeastern Pennsylvania region forward by providing safe, reliable and accessible transit choices for everyone. In every decision we make, safety is paramount. We are an industry leader in health and safety initiatives for our employees, our riders and our community because we are disciplined in our thoughts and actions.

Transit Police
for 24/7 emergencies, security information or to report a crime on our system

(215) 580-8111

System Safety
dedicated to the adherence & application of an adaptive Safety Management System

Learn More

SCOPE Program
address safety, security & the challenges of the vulnerable population on our system

Read Our Plan

Emergencies & Hotlines

  • Emergencies: 911 or SEPTA Transit Police, (215) 280-8111
  • Text-a-Tip: (215) 234-1911
  • Mental Health Support: Dial or text 988
  • Emergency Housing Support: (215) 232-1984

Non-Emergency Inquiries

Customer Service may be reached by phone, chat, web form, social media, in person or by mail. See all contact information.

Transit Watch App

Transit Watch app logo

The SEPTA Transit Watch app, available for Apple iOS and Android, lets you report incidents in seconds. You may:

  • Report an incident by phone or text.
  • Submit a photo or video of an incident.
  • Be contacted by a dispatcher to obtain additional information.
  • Receive “Be on the Look Out” alerts and send back information if you see the person being sought.