Appointments are strongly encouraged to obtain and renew SEPTA Senior Fare Cards. Appointments may be made by phone or online. Walk-ins are not guaranteed same-day service.
For Senior Citizens Ages 65 and Older
Seniors with a valid Senior Fare Card ride free at all times on all routes for bus, trolley, Broad Street Line, Market-Frankford Line and the Norristown High Speed Line.
They also ride for free on Regional Rail as long as their departure and arrival stations are located in the Commonwealth of Pennsylvania.
For trains to or from New Jersey or Delaware, half fare is charged. The reduced fare may be paid on board the train at the time of travel using cash or major credit card.
About the Senior Photo ID Card
Free senior travel is funded by the Commonwealth of Pennsylvania. Seniors living outside Pennsylvania must obtain a Senior Fare Card upon arrival to be eligible for free or reduced fare travel.
See the related FAQ on the SEPTA Key site.
Extended Expiration Dates
The cards have an expiration date and must be renewed following the same process as the initial application.
To minimize contacts during the COVID-19 pandemic, SEPTA extended the printed expiration date on its Senior Fare Cards.
Cards with printed expiration dates of 2020, 2021, or 2022 will expire the month that is shown on the card, but not until 2023. So a card that shows an expiration date of July 2020 will not expire until July 2023.
Applications and Renewals
Appointments are strongly encouraged to obtain and renew SEPTA Senior Fare Cards. Walk-ins are not guaranteed same-day service. Appointments can be made two ways:
- By phone: call (215) 580-7145 and press 6
- By requesting an appointment online
Appointments will be in the lower lobby of SEPTA Headquarters, 1234 Market Street. Appointment times are between 8 am and 5 pm weekdays.
Participating Legislative Offices: New applications can also be submitted at participating Pennsylvania Senate and House offices in Bucks, Chester, Delaware, Montgomery and Philadelphia counties. Check with your legislator’s office for times and requirements.
Using the Senior Fare Card
To use the card on SEPTA, tap at farebox or turnstile for free travel on buses, trolleys or to enter station areas, just as you would with a regular SEPTA Key Card.
Tap on and off for travel on Regional Rail Trains. Train conductors may ask you to tap your card on their reader for validation. See the following frequently asked questions.
Replacing Lost or Stolen Cards
Call the Key Customer Call Center immediately to report a lost or stolen card.
The phone number is (855) 567-3782. This is a different number from Customer Service.
The representative you speak to will provide information on how to replace the card.
During the COVID-19 pandemic, replacements for lost or stolen Senior Key Cards are being processed by return mail only.
